Refund policy
Return & Refund Policy
🕒 30-Day Return Window
At Amitson, we stand behind our pieces — but if it’s not the right fit, you’ve got 30 days from the date of delivery to request a return.
📦 Return Rules Summary
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✅ Returns accepted within 30 days
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🚚 Free return shipping
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💸 20% restocking fee applies
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❌ Final sale items are not eligible for return
🔁 Return Eligibility
To qualify for a return, items must be:
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Unworn and in original condition
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Tags and packaging still attached
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Accompanied by proof of purchase (receipt or confirmation email)
Please note: Items sent back without prior return approval will not be accepted.
📨 How to Start a Return
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Email us at shopamitson@gmail.com with your order number and reason for return.
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Once approved, we’ll send you:
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A prepaid return shipping label
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Instructions for sending your package
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📍 Return address will be shared once your return is approved.
📛 Items That Can’t Be Returned
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Final sale items
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Gift cards
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Personalized/custom items
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Personal care products
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Hazardous or flammable materials
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Perishables (e.g. food, flowers, etc.)
Unsure if your item qualifies? Contact us before submitting your return.
📦 Exchanges
Need a new size or color? Here’s how:
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Initiate a return for the original item
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Place a new order once your return is approved
This ensures you don’t miss out while inventory lasts.
🇪🇺 EU Customers
If you're in the European Union, you may cancel or return your order within 14 days for any reason. Items must still meet all return conditions listed above.
💰 Refunds
Once we receive and inspect your return:
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We’ll notify you if your refund was approved
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If approved, your refund (minus the 20% restocking fee) will be processed within 10 business days back to your original payment method
Please note:
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Your bank or card issuer may take additional time to process the refund
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If it's been over 15 business days since approval and you haven’t seen your refund, contact us at shopamitson@gmail.com